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Customer Feedback Marketing Communications Form
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Marketing Communications
Please indicate your overall satisfaction with the following:
Very Satisfied
Very Dissatisfied
Availability of New Products & Services
Service Interruptions
Product Promotions or Special Offers and Discounts
Product/Industry Education (Tips, Training, Seminars, etc.)
Overall satisfaction with the company Marketing Communications
If there were one thing we could improve upon in regards to our communications, what would that be:
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Which of these forms of communication have you seen from company:
Email
Newsletter
Product/Service announcements
Tradeshow
Press Release
Others
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Please specify:
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Overall Company Perception
Please indicate your overall satisfaction with the following…:
Very Satisfied
Very Dissatisfied
Ease of doing business with COMPANY
Ability to deliver outstanding quality, service and value
Ability to maintain technological leadership within the industry
Ability to keep commitments
Ability to treat me like a long-term valued partner
Overall satisfaction with company
Do you have any additional comments that you would like to share with company's senior management:
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Very Likely
Very Unlikely
How likely are you to recommend company to a friend or colleague
If it were your choice alone, would you continue to purchase product and services from company why:
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Comments/Suggestions:
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Signature:
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